Privacy Policy

PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE OR SERVICES, YOU CONFIRM THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THE TERMS OF THIS PRIVACY POLICY.

INDIVIDUAL REQUESTS FOR EXEMPTIONS FROM THIS PRIVACY POLICY WILL NOT BE ACCEPTED. THIS PRIVACY POLICY IS FINAL AND NON-NEGOTIABLE.

IF YOU DO NOT AGREE WITH THIS POLICY, YOU ARE NOT AUTHORIZED TO USE OUR SERVICE. YOUR CONTINUED USE OF THE SERVICE AFTER ANY CHANGES TO THIS POLICY WILL BE CONSIDERED AS YOUR ACCEPTANCE OF SUCH CHANGES.

This Privacy Policy outlines how the Company (referred to as “we” or “us”) collects, uses, maintains, and discloses information gathered from users (“Users” or “you”) of our mobile application (the "App"), website (the "Site"), and any related affiliated websites or applications (collectively, the “Service”). By accessing the Service, you agree to this Privacy Policy.

We reserve the right to modify this Privacy Policy at any time, and changes may be posted on the Website. In some cases, we may notify users via email of any significant changes. You should periodically check the website for updates.

Information Collection

While using the Service, you may choose to provide us with personal information that can be used to identify or contact you, or to disclose your preferences and activities (“Personal Information”). This may include your name, date of birth, address, phone number, mobile number, and email address. In some cases, failing to provide the requested Personal Information may prevent us from offering our Service or products.

You may also be asked to create a username and password. Besides Personal Information, we may collect data about your usage of the Service, such as session duration, session intervals, search activity, actions taken, and other behavioral data ("Usage Information"). You can choose not to provide this information by not using the Service.

When you use our website or apps, our servers automatically collect certain information your browser sends, including but not limited to device type, location, carrier, IP address, browser type, and referral source (e.g., an ad, social media, or search engine).

Do Not Track Signals
Our Service does not currently support “Do Not Track” (DNT) signals from web browsers.

How We Use Your Information

We use the collected Personal and Usage Information to operate and improve our Service, better understand your needs, enhance your user experience, send product updates and announcements, and to assist third parties acting on our behalf.

We may also use the data to monitor and analyze the usage of our Service, improve the website’s functionality, and tailor the Service to better meet your needs. Occasionally, we may combine your data with other information from affiliated companies or external partners for research, marketing, or analytics purposes.

From time to time, we may send you communications such as newsletters, push notifications, or promotional offers, including from our partners. You can unsubscribe from these communications at any time via the instructions provided in the messages.

If you provide us with a mobile number, you may receive text messages. Standard carrier charges may apply for incoming and outgoing messages. You can opt out of text messages by following the provided instructions or by adjusting your device's settings to disable push notifications. Even if you opt out of marketing messages, you will still receive transactional messages related to your account.

Third Party Service Providers and Partners

We may employ third-party service providers to assist with the operation of our Service, including tasks such as website maintenance, analytics, and improving features. These third parties may access your Personal Information solely for performing these tasks on our behalf and are required to protect your data.

Compliance with Laws and Law Enforcement

We may disclose your information to comply with legal obligations, enforce agreements, or protect the rights, property, or safety of the Company, our users, or others. This may include responding to subpoenas, legal claims, or government inquiries.

Business Transfers

In the event of a business transaction such as a merger, acquisition, or sale, your Personal Information may be transferred as part of the transaction. In such cases, this Privacy Policy will apply to your information as transferred to the new entity, but the successor entity may adopt a different privacy policy.

Security

You are responsible for protecting your Personal Information, including your username and password. You should not share these details with anyone and are responsible for any activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.

The Company takes reasonable steps to protect your Personal Information from unauthorized access or misuse. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

Policy Regarding Children

Our Service is not intended for users under the age of 18, and we do not knowingly collect Personal Information from children. If we become aware that we have collected information from a child, we will delete it. Users are responsible for ensuring that children do not access or use our Service.

For Users Outside Canada

The Service is hosted on servers located in the United States. If you are accessing the Service from the European Union, Australia, Asia, or any other region with stricter data protection laws than Canada, you consent to the transfer of your data to the United States, which may not have the same level of data protection as your home country.

Legal Disclaimer

This Privacy Policy is governed by the laws of Canada, excluding its conflict of laws principles. Any legal disputes related to Personal Information must be initiated in the courts of the province where you reside.

Language

This Privacy Policy is written in English, and you acknowledge that it is as binding as if it were written in French.

Vous acceptez que cette politique de confidentialité soit rédigée en langue anglaise et vous reconnaissez qu'elle vous lie autant que si elle était rédigée en langue française.

Updates to Privacy Policy

If we make significant changes to this Privacy Policy, we will post a notice on the website or app, and may also notify you via email. We encourage you to check this policy periodically for updates.

Contact Us

This Privacy Policy is part of the Terms of Use of the Service. If you have any questions about this Privacy Policy or our practices, please contact us at contact@shopverluxia.com.